Have questions about our services? Or questions about your chimney?
Check out our frequently asked questions below to learn more.
Don’t see what you’re looking for?
Feel free to contact us! Our knowledgeable staff is ready to help you with your fire appliance and chimney questions.
How often should I have chimney swept?
How often you need a chimney cleaning depends on how often you are using your fireplace or woodstove. If you are only using it on weekends or holidays, cleaning can be performed every 2 to 3 years. If you are using it as a heat source during the winter months, then cleaning would need to be done yearly. A good rule of thumb is that cleanings should be done after burning a cord to a cord and a half of wood, which is about 50 fires a year. If you need your chimney cleaned for this upcoming year, schedule an appointment today!
How long does a chimney service appointment take?
It usually takes about 45 minutes to an hour for chimney cleaning depending on how dirty the chimney is and what the setup is like. It’s a mess-free service, so you don’t have to worry about cleaning after it’s completed. After your service, we will inspect the chimney to make sure it’s satisfactory for your upcoming service. At this time, we’ll answer any questions you have about usage.
How should I prepare for your arrival?
Please be home for our appointment and make sure there is a clear path to the appliance we’ll be working on. Then, just let us do our magic. For reliable chimney cleaning services, give us a call today!
What types of payments do you accept?
We accept card, cash, and check. Payment is due upon completion of work. When you need reliable chimney cleaning services, be sure to call us.
What are the benefits of regular cleanings?
CSIA and other reputable chimney companies promote regular chimney cleaning, sweeping, and inspections. This will allow you to enjoy your fireplace and stove safely and consistently.
Why is it important to get my chimney cleaned regularly?
Dirty chimneys are the cause of chimney fires due to creosote buildup. Creosote is the byproduct of burning wood and it is highly flammable. Not only can this damage your chimney but also your home.
What is the importance of a chimney cap?
A chimney cap is a metal cover that goes over your chimney to help keep the structure safe. It serves multiple purposes which are:
- It prevents escaping sparks and embers from starting a fire on your roof or other nearby flammable structures.
- It keeps animals outside of your chimney. If there is nothing covering the top of your chimney, it is easy for birds, squirrels, and other animals to get in and nest. In some cases, animals can even get inside of your home.
- It keeps out leaves, branches, and other debris from getting inside your chimney.
- Finally, it keeps rainwater out. Rainwater in the chimney can mix with the acids found in soot which can cause cracks and other damage to the chimney interior.
What areas do you service?
We service New Haven and Fairfield county.
What services do you offer?
The services we offer include:
- Chimney sweeping and cleaning
- Chimney Inspections
- Chimney Waterproofing
- Chimney Cap Installations
- Masonry Repair
- Chimney Relining
- Chimney Repair
If you need any of these services done, call us or schedule an appointment.
Don’t see what you’re looking for?
Feel free to contact us! Our knowledgeable staff is ready to help you with your fire appliance and chimney questions.
Backed By The Best
At Max the Chimney Sweep we work to make sure you are satisfied with our service. The technicians at Max the Chimney Sweep, Inc. are fully insured, licensed state contractors, a number of whom are certified by the Chimney Institute of America. Ongoing training keeps our staff up to date on the newest codes, while our participation with the National Chimney Sweep Guild of America keeps us in tune with the latest trends and innovations in the industry.
